FAQs

MY ACCOUNT

I am not receiving monthly emails, where can I sign up?
Please sign up to our monthly newsletters here for special promotions, exclusive content and event information. If you’re still having trouble please email us hello@boxhornfarm.com

How can I create an account?
You can create an account when you order for the first time.

How to reset my password?
If you have lost or forgotten your password, please click “Lost your password?” when you try logging in and entering your email. If you do not receive an email with instructions please email us.

Do I have to create an account when placing an order?
Creating an account is not mandatory to make an order. If you wish to receive our newsletter, however, you will need to create an account.

What can I do if I can’t place an order on the website?
If you are having any issues with placing orders online, please contact us via email so that we can assist you


PRODUCT INFORMATION

Is Boxhorn Farm packaging recyclable?
It's complicated. Currently we are only offering our subscriptions in Swift Current, SK. Our local recycling facility will not recycle our microgreen packaging. However there is always the option of repurposing + re-using our containers. Our plastic microgreen containers are ideal for organizing small household items or packing a salad to go.

Is Boxhorn Farm certified organic?
No, Boxhorn Farm products are not certified organic. Instead of prioritising this certification, we have instead focused on how we can be sustainable. While we are not certified organic, we do use organic seed, organic fertilizer + compost incorporated into our grow medium.

What is the shelf life of the Boxhorn Farm microgreens?
If stored correctly in a refrigerator our microgreens typically last about 10-12 days. These are a fresh-cut product + this shelf life can vary depending on variety + care.